566bt Privacy Policy Your Information Is Protected

Last Updated: January 2026

1. Introduction

566bt ("we", "us", or "platform") operates a secure and transparent online casino and betting service for users in Bangladesh. Protecting the privacy of your personal information is our highest priority. This privacy policy will inform you about what types of information we collect, why we collect it, and how that information is processed and kept secure.

By using the 566bt website or app, you will be considered to have agreed to the terms described in this privacy policy. If you do not agree with any part of this policy, please refrain from using the platform and contact our support team.

This policy may change from time to time. For any significant changes, we will notify you at your registered email address and will note the date of the update at the top of this page.

2. What Information We Collect

Information You Provide Directly

Information you provide yourself at the time of registration:

Full name
Date of birth (for age verification)
Email address
Mobile number
Preferred payment method (bKash, Nagad, Rocket, Upay)
National ID number (for KYC verification)

Automatically Collected Information

The following is collected automatically when you use the platform:

IP address and device type
Browser type and version
List of pages visited and time spent
Cookies and session data
Game play history and betting activity
Transaction details

Information Received from Third Parties

In some cases we may receive information from trusted third parties:

Transaction confirmations from payment gateways
Information from identity verification service providers
Reports from fraud prevention services
Affiliate referral information (where applicable)

Age Verification: 566bt strictly ensures that only individuals aged 21 or above are permitted to open an account and play games. Date of birth and identity document information are essential for this purpose.

3. Purpose of Using Information

566bt uses your collected information only for the following specific and lawful purposes. We never use your information for unnecessary or unauthorised purposes.

Account Management and Service Delivery

Creating, verifying, and managing your account
Processing deposits, withdrawals, and other financial transactions
Running game and betting services without interruption
Correctly delivering bonuses, rewards, and VIP benefits

Safety and Security

Preventing fraud, money laundering, and other illegal activities
Detecting and preventing unauthorised access to accounts
Implementing responsible gambling policies
Ensuring age verification and account restrictions

Communication and Support

Sending important account-related notifications
Providing support via live chat and email
Sending promotional offers and bonus information with your consent

Platform Improvement

Analysing and improving user experience
Planning new games and features
Identifying and resolving technical issues

4. Cookies and Tracking Technology

566bt uses cookies and similar tracking technologies to operate the website and improve user experience. Cookies are small text files stored on your device.

Types of cookies we use:

Essential Cookies: Necessary for login sessions and security; these cannot be disabled.
Functional Cookies: To remember your preferences and settings.
Analytics Cookies: To collect usage statistics about the platform.

Managing Cookies

You can control or delete cookies through your browser settings. Please note that disabling essential cookies may cause some platform services to not work properly.

For any questions about cookies, contact our 24/7 live chat support.

5. Data Sharing and Third Parties

566bt never sells your personal information. However, limited information may be shared with trusted third parties in specific circumstances:

Payment Processors

Payment providers such as bKash, Nagad, Rocket, Upay, and bank transfer receive only the information necessary to complete transactions.

Identity Verifiers

Identity document information is shared with authorised verification service providers for the KYC (Know Your Customer) process.

Legal Authorities

Required information may be provided in response to legal obligations, court orders, or demands from regulatory bodies.

Technology Partners

Game software providers such as Pragmatic Play, JILI, Spribe, and PG Soft receive the minimum data necessary to operate games in a secure environment.

All third parties are contractually bound to comply with our strict privacy standards. They are required to use the information received only for the designated purpose and may not share it elsewhere without our permission.

6. Data Protection Measures

🔐 Technical Protection

SSL/TLS encryption — all data between the user and server is encrypted
Data at rest secured with 256-bit AES encryption
Firewall and intrusion detection systems
Regular security audits and vulnerability testing
Two-factor authentication (2FA) support

🏢 Administrative Protection

Need-based access to information for staff (least privilege)
Staff training on privacy and data protection
Rapid response plan in the event of a data breach
Logs and audit trails maintained for data processing
Secure data centre and backup management

In the event of any data breach, 566bt will notify the affected users as soon as possible — and within 72 hours — and will take prompt corrective action.

7. Data Retention Period

566bt does not retain your data beyond what is necessary. Data is retained according to the following guidelines:

Type of Information	Retention Period	Reason
Account Information	5 years after account closure	Legal obligations and dispute resolution
Transaction Records	7 years after completion	Financial regulatory requirements
Game History	3 years after account closure	Responsible gambling monitoring
KYC Documents	5 years after account closure	Identity verification and legal compliance
Support Chat Logs	2 years after the conversation	Service quality improvement and dispute resolution
Marketing Preferences	Immediately upon opt-out	Withdrawal of your consent

8. Your Rights

As a 566bt user, you have the following rights over your personal information. Contact our support team to exercise these rights.

📋 Right to Access

You have the right to know what information we collect and process about you.

✏️ Right to Rectification

If there is any inaccuracy in your information, you may request a correction.

🗑️ Right to Erasure

In certain circumstances you may request that your data be deleted, except where legal obligations apply.

🚫 Right to Restriction of Processing

In certain cases you may request that the processing of your data be restricted.

📦 Right to Data Portability

You can request to receive your data in a structured format and transfer it elsewhere.

✋ Right to Object

You have the right to object to data processing based on marketing or legitimate interest.

To exercise any of your rights, email us at [email protected] or contact us via the platform's live chat. We aim to respond within 30 business days.

9. Marketing Communications

566bt may send you promotional emails, SMS, or push notifications with your consent given at registration. These messages may include:

Special bonuses and promotional offers
Information about new games and features
Tournament and special event announcements
VIP tier upgrade opportunities

You can opt out of marketing communications at any time. Each message will include an unsubscribe link, or you can notify the support team directly. Even after opting out, essential account-related notifications (such as transaction confirmations) will continue to be sent.

10. International Data Transfers

566bt's servers and data processing infrastructure may be located in various countries. This means your information may be transferred internationally. In such cases, we ensure that:

Adequate data protection measures are in place in the recipient country
Our privacy standards are included in data transfer agreements
Necessary security assessments are carried out before sharing data with third parties
International data protection standards are followed as closely as possible

If you have any questions about data transfers, please contact us.

11. Minors & Age Protection

For 21+ only: 566bt strictly prohibits anyone under the age of 21 from using the platform.

566bt does not knowingly collect personal information from anyone under the age of 21. Age verification is required at registration, and if we discover that a minor has created an account, that account will be immediately closed and all associated information will be securely deleted.

If you suspect that a minor is accessing this platform from your device, please notify our support team immediately.

12. Policy Changes

566bt reserves the right to review and update this privacy policy from time to time. The policy may change in the following circumstances:

When new legal or regulatory requirements arise
When new services or features are added to the platform
When changes are made to data processing practices
When security or privacy standards need to be improved

For significant changes, we will send a notification to your registered email address 30 days in advance. For minor changes, the update date at the top of this page will be revised. Continued use of the platform after changes are made will be considered your acceptance of the new policy.

13. Contact & Complaints

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise any rights regarding your information, please contact us in the following ways:

Live Chat

Click the chat icon in the bottom right corner of the platform to reach our Bengali-speaking support team 24/7. This is the fastest way to get in touch.

Email

For detailed complaints or requests related to privacy, email us at: [email protected]

We aim to process all privacy-related requests within 30 business days. Complex matters may take a little longer — in that case, we will keep you informed.

566bt Privacy Policy